Need help?
Frequently Asked Questions
Here I answer some of the most frequently asked questions. If you still need help, please send me an email to hello@lixton.de – I’ll be happy to help you!
Order
Simply add the products you want to your shopping cart and proceed to checkout. There you follow the order process by entering your shipping and payment information. Shopify will guide you through all the steps and at the end you confirm your order.
For your order I offer a variety of secure payment methods so that you can choose the one that suits you best:
- credit card
- Sofortüberweisung (via Klarna)
- invoice (via Klarna)
- installment purchase (via Klarna)
- direct debit (via Klarna)
- Google Pay
- Apple Pay
- Shopify Payment
- PayPal
Shipping within Germany usually takes 2-4 working days. For shipping abroad, the delivery time is 3-10 working days. Digital items, on the other hand, are sent by email immediately after purchase and can be viewed directly in your user account.
products
Yes, all products in my shop are designed and created by me with great attention to detail.
I personally handle the packaging and shipping of all physical products, ensuring that each piece is handled with care before it begins its journey to you.
Digital products are available for download immediately after purchase. You will receive them by email and can also download them at any time in your user account.