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Shipping policy

The following terms and conditions apply:

Domestic delivery (Germany) and neighbouring countries: Belgien, Bulgarien, Dänemark, Estland, Finnland, Frankreich, Griechenland, Irland, Italien, Kroatien, Lettland, Litauen, Luxemburg, Malta, die Niederlande, Österreich, Polen, Portugal, Rumänien, Schweden, die Slowakei, Slowenien, Spanien, die Tschechische Republik, Ungarn und Zypern..

Dispatch costs (inclusive of legally applicable VAT)

Domestic deliveries (Germany): 

We charge shipping costs on the basis of the shipping weight:

Warensendung von 0 bis 0.199 kg = 2,95 €
Paketversand ab 0.200kg = 4,90 €


From an order value of 49,00 € onwards, we deliver shipments free of cost.

Deliveries to foreign countries:

We charge shipping costs for deliveries to foreign countries on the basis of the shipping weight:

Warensendung International von 0 bis 0.199 kg = 8,90 €
Paketversand International ab 0.200kg = 15,90 €


Provision of digital content:


 
Digital content (data created and delivered in digital form) is not subject to shipping charges.
Digital content will be sent to you as a file by e-mail within 24 hours after the conclusion of the contract (in case of agreed prepayment after the time of your payment instruction).


Digital content is provided to you via a link communicated by e-mail.
The sending of this e-mail with access data for the provision of the digital content takes place within 24 hours after conclusion of the contract (in case of agreed prepayment after the time of your payment instruction).
 
Digital content is provided to you in your customer account. 
The provision takes place within 24 hours after conclusion of the contract (in case of agreed prepayment after the time of your payment instruction).
You will also be informed about the provision by e-mail.
 
Delivery periods

Unless otherwise specified in the quote, domestic delivery of goods shall be made (Germany) within 2 - 4 working days, for deliveries abroad within 3 - 10 working days from conclusion of contract (if advance payment agreed from the date of the payment instruction).
Please note that deliveries are not made on Sundays and other holidays.

If you have ordered articles with different delivery dates, we send the articles together in one delivery if no other agreement has been made. The delivery date for the complete order will be the same as that of the article with the longest delivery time.

Accepted Payment options

-  Payment via credit card
-  Payment via Sofortüberweisung [immediate transfer]
-  Payment by invoice (via Klarna)
-  Payment via instalment purchase (via Klarna)
-  Payment via direct debit (via Klarna)
-  Payment via Google Pay
-  Payment via Apple Pay
-  Shopify Payment


via PayPal:
-  Payment via PayPal
-  Payment via PayPal Express



Further details on payment

 

If payment is made using a credit card, your credit card account is debited in conjunction with the conclusion of the contract.


In case of questions, please contact us at the contact details mentioned in the Legal Notice.